Ongoing since 09:28 PM UTC, affecting Expense Audit.
We are experiencing delays in processing expense reports for customers in our US production environment. Since approximately 6:00 PM UTC on November 11, some expense reports have remained in “Pending Auto Audit” status instead of completing. Our engineering team has identified the issue, and we are actively working to resolve it. The processing delays are preventing some expense reports from moving to the next stage. Affected expense reports do not need to be resubmitted. They will be processed automatically once the issue is resolved. We will share further updates as they become available. Thank you for your patience.
Affected components
Update timeline
- identified Nov 11, 2026, 09:28 PM UTC
We are experiencing delays in processing expense reports for customers in our US production environment. Since approximately 6:00 PM UTC on November 11, some expense reports have remained in “Pending Auto Audit” status instead of completing. Our engineering team has identified the issue, and we are actively working to resolve it. The processing delays are preventing some expense reports from moving to the next stage. Affected expense reports do not need to be resubmitted. They will be processed automatically once the issue is resolved. We will share further updates as they become available. Thank you for your patience.
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