Appspace Outage History

We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

We are currently investigating reports of intermittent login failures and performance degradation affecting our Public Cloud environments.

We are currently investigating an issue where some users may find the Preview and Public Cloud downloads page is not displaying the full list of available download packages.

We are currently investigating reports of degraded performance affecting some public cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

We're currently investigating reports that the Public Cloud Download Page is inaccessible. Users cannot access any app packages when trying to access the page or download resources.

We are continuing to investigate this issue.

We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

We’re currently investigating reports of increased latency affecting some services hosted on the Public Cloud. Users may experience slower response times or brief delays when accessing certain parts of the platform. Our teams are actively monitoring the issue and working to identify the cause. We’ll provide an update as soon as more information becomes available.

The issue has been identified and mitigated. We will continue to monitor to ensure platform stability.

We are currently investigating an issue impacting the Appspace Public Cloud environment. Users may experience inability to access the platform, load content, or perform publishing actions.

We are currently investigating errors while logging in to cloud.preview.appspace.com

We are seeing some loss of communication for devices showing loss of connection for public cloud customers. Currently investigating scale of impact and fix.

We are currently investigation an issue where codes are sometimes not generating. Investigating and will provide updates when we have them.

We are currently investigating intermittent login failures affecting some users on all Public Cloud environments. Users may experience occasional errors or delays when attempting to log in. Our engineering team is actively working to identify the root cause and implement a fix. Further updates will be provided as they become available.

We are aware of an issue that is affecting logging in to all public cloud servers, which may result in slow or failed login attempts. We are currently investigating the cause and will provide updates as they are available.

There is a current issue going on with channel updates - current workaround that has been identified is to rename a piece of content in the channel that is not updating. We are still actively investigating the issue and will provide further updates when we have them

We are still investigating this issue and will keep this status active with updates.

We are currently monitoring a service disruption affecting Google Cloud Platform (GCP), which may impact some Appspace services. At this time, certain functionality may experience degraded performance or intermittent availability, depending on the extent of the upstream outage. Our team is actively monitoring the situation and will provide updates as more information becomes available from Google. We appreciate your patience and understanding.

We are currently investigating an issue impacting performance and content delivery on the Public Cloud platform.