Appspace incident

Channel Updates Not Reflecting

Critical Resolved View vendor source →

Appspace experienced a critical incident on July 14, 2025 affecting Public Cloud Environment, lasting 20h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 02:13 PM UTC
Resolved
Jul 15, 2025, 10:39 AM UTC
Duration
20h 25m
Detected by Pingoru
Jul 14, 2025, 02:13 PM UTC

Affected components

Public Cloud Environment

Update timeline

  1. investigating Jul 14, 2025, 02:13 PM UTC

    There is a current issue going on with channel updates - current workaround that has been identified is to rename a piece of content in the channel that is not updating. We are still actively investigating the issue and will provide further updates when we have them

  2. investigating Jul 14, 2025, 08:44 PM UTC

    We are still investigating this issue and will keep this status active with updates.

  3. monitoring Jul 15, 2025, 08:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2025, 10:39 AM UTC

    This incident has been resolved.