Appspace incident

Private Cloud Slowness

Minor Resolved View vendor source →

Appspace experienced a minor incident on December 15, 2025 affecting Private Cloud Environments, lasting 13h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 04:02 PM UTC
Resolved
Dec 16, 2025, 05:56 AM UTC
Duration
13h 53m
Detected by Pingoru
Dec 15, 2025, 04:02 PM UTC

Affected components

Private Cloud Environments

Update timeline

  1. investigating Dec 15, 2025, 04:02 PM UTC

    We are currently investigating reports of degraded performance affecting some private cloud instances. The issue does not impact all environments. Our teams are actively working to assess the scope and restore normal performance as quickly as possible.

  2. identified Dec 15, 2025, 07:50 PM UTC

    We have identified a solution and working on rolling this out to the private cloud customers

  3. monitoring Dec 15, 2025, 08:28 PM UTC

    A fix has been implemented

  4. resolved Dec 16, 2025, 05:56 AM UTC

    This incident has been resolved.