Appspace experienced a critical incident on July 28, 2025 affecting Public Cloud Environment, lasting 7h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Public Cloud Environment
Update timeline
- investigating Jul 28, 2025, 01:11 PM UTC
We are aware of an issue that is affecting logging in to all public cloud servers, which may result in slow or failed login attempts. We are currently investigating the cause and will provide updates as they are available.
- monitoring Jul 28, 2025, 04:44 PM UTC
Issue has been identified and a fix has been put in place. We will continue to monitor the issue to ensure performance.
- resolved Jul 28, 2025, 09:06 PM UTC
The fix that was implemented has held and the issue has not resurfaced. All Public Cloud environments are up and fully operational.