Appspace incident

Login Failures and Slow Authentication on Public Cloud

Major Resolved View vendor source →

Appspace experienced a major incident on October 27, 2025 affecting Public Cloud Environment, lasting 5h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 03:52 PM UTC
Resolved
Oct 27, 2025, 09:32 PM UTC
Duration
5h 40m
Detected by Pingoru
Oct 27, 2025, 03:52 PM UTC

Affected components

Public Cloud Environment

Update timeline

  1. investigating Oct 27, 2025, 03:52 PM UTC

    We are currently investigating reports of slow or failed login attempts impacting users on the Public Cloud environment. Affected users may experience delays during authentication or receive timeout errors when attempting to sign in.

  2. monitoring Oct 27, 2025, 04:18 PM UTC

    The issue has been identified and a fix has been applied. We will continue to monitor to ensure platform stability.

  3. resolved Oct 27, 2025, 09:32 PM UTC

    The fix that was applied has resolved the issue.