Appspace incident

Issue viewing channels and devices on a limited number of Public Cloud environments.

Major Resolved View vendor source →

Appspace experienced a major incident on May 13, 2026 affecting Public Cloud Environment, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:38 PM UTC
Resolved
May 13, 2026, 09:27 PM UTC
Duration
5h 48m
Detected by Pingoru
May 13, 2026, 03:38 PM UTC

Affected components

Public Cloud Environment

Update timeline

  1. investigating May 13, 2026, 03:38 PM UTC

    We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

  2. identified May 13, 2026, 04:10 PM UTC

    The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

  3. identified May 13, 2026, 04:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 13, 2026, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 13, 2026, 09:27 PM UTC

    This incident has been resolved.