ANZ Australia incident

ANZ Incident Notification - Fileactive - File processing delays.

Resolved after 1 hour 29 minutes, affecting Payments - Managed File Transfer (MFT) and Payments - API and 1 more, on November 12, 2026.

investigating Nov 12, 2026, 05:29 AM UTC

ANZ Fileactive Start Time: Thursday, 12/11/2026 14:30 AEDT Resolution Time: TBA Incident Details We have been experiencing delays in processing of files via the ANZ Fileactive service since 14:30 AEDT. This is resulting in processing delays of payments and reply files. Technology teams are currently investigating the issue. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global

Started
Nov 12, 2026, 05:29 AM UTC
Resolved
Nov 12, 2026, 06:59 AM UTC
Duration
1h 29m
Detected by Pingoru
Nov 12, 2026, 05:29 AM UTC

Affected components

Payments - Managed File Transfer (MFT)Payments - APIReply/Acknowledgement Files

Update timeline

  1. investigating Nov 12, 2026, 05:29 AM UTC

    ANZ Fileactive Start Time: Thursday, 12/11/2026 14:30 AEDT Resolution Time: TBA Incident Details We have been experiencing delays in processing of files via the ANZ Fileactive service since 14:30 AEDT. This is resulting in processing delays of payments and reply files. Technology teams are currently investigating the issue. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global

  2. resolved Nov 12, 2026, 06:59 AM UTC

    This incident has been resolved.

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