ANZ Australia incident
ANZ Fileactive - Zip and Encrypt email file delivery issues
Ongoing since 11:46 PM UTC, affecting Balance & Transaction Reporting (BTR) - End of Day.
ANZ Fileactive Start Time: 26/10/2026 10:00 AEDT Resolution Time: TBA Incident Details We are currently investigating an issue impacting some users of ANZ Fileactive. Some customers are unable to receive "zip and encrypt" receivable files, including Balance and Transaction Reporting, BPAY and Point Of Sale (POS) files. Technology teams are working to resolve the issue. Please refer back to Status Page for further updates. We apologise for the inconvenience. Impacted Geographies: Global
Affected components
Update timeline
- investigating Oct 25, 2026, 11:46 PM UTC
ANZ Fileactive Start Time: 26/10/2026 10:00 AEDT Resolution Time: TBA Incident Details We are currently investigating an issue impacting some users of ANZ Fileactive. Some customers are unable to receive "zip and encrypt" receivable files, including Balance and Transaction Reporting, BPAY and Point Of Sale (POS) files. Technology teams are working to resolve the issue. Please refer back to Status Page for further updates. We apologise for the inconvenience. Impacted Geographies: Global
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