ANZ Australia incident
ANZ Incident Notification - Fileactive - File processing delays.
Resolved after 1 hour 41 minutes, affecting Payments - Managed File Transfer (MFT) and Reply/Acknowledgement Files, on October 23, 2026.
ANZ Fileactive Start Time: 24/10/2026 08:45 AEDT Resolution Time: TBA Incident Details We experienced a processing impact affecting ANZ Fileactive services between 08:45 AEDT to 9:40 AEDT for NPP agency and Host to host files. This resulted in delays to the processing of payments and reply files. Files submitted after 09:40 AEDT are being processed as normal. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global
Affected components
Update timeline
- identified Oct 23, 2026, 11:11 PM UTC
ANZ Fileactive Start Time: 24/10/2026 08:45 AEDT Resolution Time: TBA Incident Details We experienced a processing impact affecting ANZ Fileactive services between 08:45 AEDT to 9:40 AEDT for NPP agency and Host to host files. This resulted in delays to the processing of payments and reply files. Files submitted after 09:40 AEDT are being processed as normal. We apologise for the inconvenience. Please refer back to Status Page for further updates. Impacted Geographies: Global
- resolved Oct 24, 2026, 12:53 AM UTC
This incident has been resolved.
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