Anthology Outage History

We have identified an issue affecting Education Partner Clients through our monitoring systems. Our technical team is actively working to resolve it, and we will provide updates as soon as more information becomes available.

Our technical team is currently investigating a connectivity-related issue affecting site access and is working to resolve it.

Our technical team continues to work on mitigating the issue. We will share the next update by 8.30 PM ET or sooner if there are significant changes.

We have identified an issue affecting student applications through our monitoring systems. Our technical team is actively working to resolve it, and we will provide updates as soon as more information becomes available.

We have identified an issue impacting the availability of the Anthology Student Portal for customers in the East US region. The issue has been traced to our network service provider. Our engineering teams are actively working in collaboration with the provider to mitigate the issue and restore full service as quickly as possible. We sincerely apologize for the disruption and appreciate your patience while we work toward a resolution.

We have identified an issue impacting the availability of the Anthology Student Portal for customers in the West US region. The issue has been traced to our network service provider. Our engineering teams are actively working in collaboration with the provider to mitigate the issue and restore full service as quickly as possible. We sincerely apologize for the disruption and appreciate your patience while we work toward resolution.

Our service provider has notified us of a potential networking issue that may be impacting connectivity for some services. We are closely monitoring the situation. At this time, services remain operational , though some users may experience intermittent latency or connectivity issues. We will share further updates as more information becomes available.

We have identified the issue as residing with our network service provider. Our engineers are currently working with the provider to mitigate the problem and achieve a swift resolution. We apologize for the disruption.

We have identified the issue as residing with our network service provider. Our engineers are currently working with the provider to mitigate the problem and achieve a swift resolution. We apologize for the disruption.

We are continuing to work closely and collaboratively with our service provider to resolve the issue. We will provide an ETA for resolution as soon as that information is available.

We are continuing to work closely with our service provider to resolve the issue. No ETA available as of now and will provide the next update by 9.30 AM ET.

We are currently experiencing a service disruption due to an issue with our cloud provider affecting the Marketing and Power Platform modules utilized by the Anthology Raise applications. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

We are currently experiencing a service disruption due to an issue with our cloud provider affecting the Marketing and Power Platform modules utilized by the Anthology Reach applications. We are actively monitoring the situation and will provide updates as soon as more information becomes available.

Service has been restored for the Reach application. We are continuing to monitor the environment to ensure full stability.

We are currently experiencing a service disruption due to an issue with our cloud provider. Some platform functionality — including ISIR and ADF services (but not limited to these) — may be intermittently unavailable or degraded.

Our cloud provider continues to work on mitigating the issue. An estimated time for resolution is currently unavailable. We will share the next update within 60 minutes.

Users in the West US region may be experiencing intermittent issues accessing the student application, including timeouts. Our team is actively Investigating the issue. We will provide an update within 60 minutes or sooner if new information becomes available.

Starting at 26-Aug 12:29 PM EST, users began experiencing issues with the Mailbox Manager feature, which may have impacted their ability to manage mailbox settings and related functions. Our engineering team is actively investigating the root cause and working on mitigation steps to restore full functionality. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

We are currently investigating reports of access issues with the Financial Aid Shared Service down. Our team is actively working to identify the root cause and implement a resolution. We will provide updates as more information becomes available.

We are actively working on a fix. We'll share another update within the next 30 minutes or sooner.

Our engineering team is actively investigating an issue affecting users in the East US region. Users may experience connectivity issues when accessing the student application. We are working to resolve the issue as quickly as possible and will provide updates as they become available.

We are continuing to investigate this issue and will provide updates as they become available.

Our team is actively coordinating with our service provider to address the issue. At this time, there is no estimated time for resolution. We will share updates as soon as they become available.

Our engineering team is actively investigating an intermittent issue affecting users in the East US region. Some users may experience slowness or encounter errors when accessing the student application. We are working to resolve the issue as quickly as possible and will provide updates as they become available.

We are continuing to investigate this issue.

We are currently experiencing issues with OAuth authentication when connecting to Office 365/Exchange Online servers using SMTP, IMAP, and POP3 protocols. Our team is actively working with our service provider to investigate and resolve the issue. At this time, there is no estimated time for resolution. We will provide updates as more information becomes available.

Our teams are actively working with the service provider to resolve the issue. At this time, there is no estimated time for resolution. We will provide the next update once significant progress has been made.

We are currently investigating reports of access issues with the ISIR Service. Our team is actively working to identify the root cause and implement a resolution. We will provide updates as more information becomes available.

Our engineers began investigating an issue where a few users are unable to log in to the student application. The site fails to load, and users may encounter errors.

Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.

Our technical team has identified an issue with the underlying infrastructure supporting the Connect, AY, and AR applications. To resolve this, we are temporarily taking these applications offline across all regions for approximately 60 minutes. We understand the importance of seamless service and appreciate your patience as we work to restore full functionality. An update will be provided within the next hour or sooner.

Our engineers began investigating an issue where few users are unable to login to Connect application. this is impacting few customers in EMEA region. The site does not load, and users can experience errors. We will provide update as soon as more information becomes available.

Our engineering team is still investigating Connect application availability issue. This is impacting few customers in EMEA region. We will provide update as soon as more information becomes available.

Starting March 9th at 8:05 AM EST, users in the West US region may experience intermittent issues with the student application, including timeouts and increased latency. We are actively working with our service provider to resolve the issue and will provide an update within 60 minutes or as soon as new information becomes available.