Anthology Outage History
Anthology is up right nowPingoru has recorded 51 incidents for Anthology: 15 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 4 of 720 (1%) |
| May 2026 | 1 | 56 of 744 (8%) |
| June 2026 | 1 | 3 of 720 (0%) |
| July 2026 | 1 | 13 of 744 (2%) |
| August 2026 | 1 | 8 of 744 (1%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 587 (0%) |
Incidents, newest first
Notice May 12, 2025 ISIR service down-Issue resolved 10h 21m Anthology Student
Started May 12, 2025, 10:37 AM UTC· resolved May 12, 2025, 08:59 PM UTC
- resolved May 12, 2025, 10:37 AM UTC
On May 9th , 2025, between 12:34 PM EST and 3:59 PM EST, we encountered a problem with ISIR service. The system did not permit users to download ISIRS, and users were unable to view ISIR(Institutional Student Information Record). The underlying problem has been identified and rectified by our technical team. This incident has been resolved and it was observed that clients are operating normally.
Critical April 14, 2025 Connect application is down - EMEA region 2h 22m
Started Apr 14, 2025, 05:59 AM UTC· resolved Apr 14, 2025, 08:22 AM UTC
- investigating Apr 14, 2025, 05:59 AM UTC
Our engineers began investigating an issue where few users are unable to login to Connect application. this is impacting few customers in EMEA region. The site does not load, and users can experience errors. We will provide update as soon as more information becomes available.
- investigating Apr 14, 2025, 06:19 AM UTC
Our engineering team is still investigating Connect application availability issue. This is impacting few customers in EMEA region. We will provide update as soon as more information becomes available.
- identified Apr 14, 2025, 07:15 AM UTC
Our engineers have identified the issue and are working toward a fix. We will provide update as soon as more information becomes available.
- monitoring Apr 14, 2025, 07:34 AM UTC
Our engineers have fixed the issue and we are monitoring the results.
- resolved Apr 14, 2025, 08:22 AM UTC
This incident has been resolved and it was observed that clients are operating normally.
Critical March 9, 2025 Intermittent availability issue for Student application - US west region 11h 17m Anthology Student
Started Mar 09, 2025, 01:49 PM UTC· resolved Mar 10, 2025, 01:06 AM UTC
- investigating Mar 09, 2025, 01:49 PM UTC
Starting March 9th at 8:05 AM EST, users in the West US region may experience intermittent issues with the student application, including timeouts and increased latency. We are actively working with our service provider to resolve the issue and will provide an update within 60 minutes or as soon as new information becomes available.
- identified Mar 09, 2025, 02:44 PM UTC
Our service provider has identified the issue as an unexpected spike in usage affecting backend resources impacting the student application. They are actively investigating mitigation options. At this time, we don't have an ETA, but we will update the progress in next 60 mins.
- identified Mar 09, 2025, 03:45 PM UTC
Our service provider continues to mitigate this intermittent issue. There is no ETA for now. The next update will be provided within 60 minutes, or as events warrant.
- monitoring Mar 09, 2025, 04:51 PM UTC
A fix has been implemented and we are monitoring the result.
- resolved Mar 10, 2025, 01:06 AM UTC
This incident has been resolved and it was observed that clients are operating normally.
Critical March 3, 2025 Student application down- Canada region 2h 25m Anthology Student
Started Mar 03, 2025, 05:45 PM UTC· resolved Mar 03, 2025, 08:11 PM UTC
- investigating Mar 03, 2025, 05:45 PM UTC
As of 11:30 AM EST on March 3, 2025, our engineers began investigating an issue preventing users in the Canada region from logging into the student application. The site is not loading, and users may encounter errors. We will share updates as soon as more information becomes available.
- identified Mar 03, 2025, 06:57 PM UTC
Some users in the Canada Central region may experience intermittent issues accessing the Student application. Our service provider has confirmed the issue and actively working to resolve.
- monitoring Mar 03, 2025, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2025, 08:11 PM UTC
This issue has been resolved and observed that clients are operating normally.
Notice December 9, 2024 Student application down - US west region 20m Anthology Student
Started Dec 09, 2024, 06:55 PM UTC· resolved Dec 09, 2024, 07:15 PM UTC
- resolved Dec 09, 2024, 11:58 PM UTC
Between 1:55 PM and 2:15 PM EST on December 9th, few users in the US West region may have encountered difficulties accessing the Student application. The issue has been resolved, and all services are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding.
Critical December 5, 2024 Unable to access Radius application-Global 2h 33m
Started Dec 05, 2024, 01:34 PM UTC· resolved Dec 05, 2024, 04:08 PM UTC
- investigating Dec 05, 2024, 01:34 PM UTC
Our engineers began investigating an issue where users are unable to access Radius application. this is impacting all regions. The site does not load, and users can experience errors. We will provide update as soon as more information becomes available.
- identified Dec 05, 2024, 02:00 PM UTC
Our engineers have identified the issue and are working toward a fix. We will provide another update in 30 minutes or as soon as more information becomes available.
- identified Dec 05, 2024, 02:30 PM UTC
Our engineering team is continuing to work on a fix for this issue. We appreciate your patience as we work to resolve this. We will provide another update in 30 minutes or as soon as more information becomes available.
- monitoring Dec 05, 2024, 02:45 PM UTC
Our technical Team has fixed the issue and we are monitoring the results.
- resolved Dec 05, 2024, 04:08 PM UTC
This incident has been resolved and it was observed that clients are operating normally.