Anthology incident

Connect application is down - EMEA region

Critical Resolved View vendor source →

Anthology experienced a critical incident on April 14, 2025, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 05:59 AM UTC
Resolved
Apr 14, 2025, 08:22 AM UTC
Duration
2h 22m
Detected by Pingoru
Apr 14, 2025, 05:59 AM UTC

Update timeline

  1. investigating Apr 14, 2025, 05:59 AM UTC

    Our engineers began investigating an issue where few users are unable to login to Connect application. this is impacting few customers in EMEA region. The site does not load, and users can experience errors. We will provide update as soon as more information becomes available.

  2. investigating Apr 14, 2025, 06:19 AM UTC

    Our engineering team is still investigating Connect application availability issue. This is impacting few customers in EMEA region. We will provide update as soon as more information becomes available.

  3. identified Apr 14, 2025, 07:15 AM UTC

    Our engineers have identified the issue and are working toward a fix. We will provide update as soon as more information becomes available.

  4. monitoring Apr 14, 2025, 07:34 AM UTC

    Our engineers have fixed the issue and we are monitoring the results.

  5. resolved Apr 14, 2025, 08:22 AM UTC

    This incident has been resolved and it was observed that clients are operating normally.