Anthology incident

Mailbox Manager down for Student

Critical Resolved View vendor source →

Anthology experienced a critical incident on August 26, 2025 affecting Anthology Student, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 04:37 PM UTC
Resolved
Sep 02, 2025, 03:06 PM UTC
Duration
6d 22h
Detected by Pingoru
Aug 26, 2025, 04:37 PM UTC

Affected components

Anthology Student

Update timeline

  1. investigating Aug 26, 2025, 04:37 PM UTC

    Starting at 26-Aug 12:29 PM EST, users began experiencing issues with the Mailbox Manager feature, which may have impacted their ability to manage mailbox settings and related functions. Our engineering team is actively investigating the root cause and working on mitigation steps to restore full functionality. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Aug 26, 2025, 06:20 PM UTC

    A fix has been applied, and most clients have restored service for Mailbox Manager. We are actively monitoring the situation.

  3. resolved Sep 02, 2025, 03:06 PM UTC

    This incident has been resolved.