Is Anthology down?

We are aware of an ongoing issue causing service degradation for a subset of customers hosted in the West US region. The issue is related to an underlying service disruption with  our service providers. Our team is actively engaged with the service provider to monitor the situation, support the resolution efforts, and ensure timely communication as new information becomes available. We will continue to provide updates as we receive additional information. Thank you for your patience and understanding.

Our service provider has identified the underlying issue and is actively working toward mitigation and recovery. We remain closely engaged with their teams to track progress, assess customer impact, and support restoration efforts wherever possible. At this time, some customers may continue to experience intermittent service degradation. We are monitoring the situation closely and will provide further updates as more information becomes available.

We continue to work closely with our service provider regarding the ongoing issue affecting a subset of customers hosted in the West US region. The service provider is actively implementing recovery measures, and we are monitoring progress to evaluate the impact and effectiveness of these actions. While mitigation efforts are underway, some customers may continue to experience intermittent service degradation. Our teams remain engaged with the service provider and are prioritizing restoration efforts to return services to normal operation as quickly as possible. We will provide additional updates as further information becomes available. Thank you for your continued patience and understanding.

The issue affecting a subset of customers hosted in the West US region has been resolved, and services have returned to normal operation. Our service provider has completed the necessary remediation actions, and we have validated that service functionality has been restored. As a precaution, the environment will remain under close monitoring to ensure continued stability and performance.

This incident has been resolved.

We have identified an issue impacting the availability of the Anthology Student for customers in the West US region. To resolve this issue, our Engineering team will implement a workaround that requires approximately 15 minutes of downtime, during which the student will be temporarily inaccessible. We recognize the critical nature of these services and sincerely apologize for this disruption. We appreciate your patience as we work to restore full service as quickly as possible.

The fix has been applied, and we will continue monitoring to ensure stability.

This incident has been resolved.

We are aware of issues with the student application where some users may be unable to load the site or log in to their accounts. We are actively working to resolve the issue and will provide another update as soon as more information becomes available.

Our engineers are still working on fixing the accessibility issues with the student application. We will continue to provide updates as the situation warrants or as soon as new information is confirmed.

Access to the student application has stabilized for the majority of users. We are now addressing reports of intermittent issues, specifically within the Forms Builder for some users. Our engineers are prioritizing a fix for this specific component and will provide further updates as they become available.

The fix for the Forms Builder has been deployed, and service is now fully restored. We are currently in the monitoring phase to verify stability.

This Incident has been resolved.