Ansarada Outage History

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Ansarada had 43 outages in the last 2 years totaling 45h 32m of downtime — averaging 1.8 incidents per month.

There were 43 Ansarada outages since January 7, 2025 totaling 45h 32m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ansarada.com

Minor May 8, 2026

Dataroom service degraded

Detected by Pingoru
May 08, 2026, 09:12 AM UTC
Resolved
May 08, 2026, 09:34 AM UTC
Duration
22m
Affected: User AdministrationDataroom ManagementDocumentsQ&AReporting
Timeline · 4 updates
  1. investigating May 08, 2026, 09:12 AM UTC

    The Dataroom service is currently experiencing issues and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified May 08, 2026, 09:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 08, 2026, 09:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2026, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

System performance downgrade

Detected by Pingoru
May 08, 2026, 12:37 AM UTC
Resolved
May 08, 2026, 02:31 AM UTC
Duration
1h 53m
Timeline · 4 updates
  1. investigating May 08, 2026, 12:37 AM UTC

    There is a big downgrade in system performance which blocking user from using the system.

  2. identified May 08, 2026, 12:44 AM UTC

    We have identified the cause and apply the update

  3. monitoring May 08, 2026, 12:45 AM UTC

    A fixed has been implemented and we are monitoring the system

  4. resolved May 08, 2026, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 7, 2026

Home Dashboard outage

Detected by Pingoru
May 07, 2026, 01:35 PM UTC
Resolved
May 07, 2026, 04:21 PM UTC
Duration
2h 46m
Affected: User AdministrationHome DashboardDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 8 updates
  1. investigating May 07, 2026, 01:35 PM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating May 07, 2026, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified May 07, 2026, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 07, 2026, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 07, 2026, 03:20 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring May 07, 2026, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 07, 2026, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 07, 2026, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 6, 2026

Bulkdownloads outage

Detected by Pingoru
May 06, 2026, 05:30 PM UTC
Resolved
May 06, 2026, 06:55 PM UTC
Duration
1h 25m
Affected: Archives / Bulk Downloads
Timeline · 5 updates
  1. investigating May 06, 2026, 05:30 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 05:38 PM UTC

    A fix has been implemented. However there are still slowness in the processing. We are still working to fix it

  4. monitoring May 06, 2026, 06:07 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 06, 2026, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 9, 2026

Secured Office outage

Detected by Pingoru
Apr 09, 2026, 08:43 AM UTC
Resolved
Apr 09, 2026, 09:00 AM UTC
Duration
17m
Affected: DocumentsArchives / Bulk Downloads
Timeline · 4 updates
  1. investigating Apr 09, 2026, 08:43 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 09, 2026, 08:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 09, 2026, 08:52 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 09, 2026, 09:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 1, 2026

Manage Document disruption regionally

Detected by Pingoru
Apr 01, 2026, 08:00 AM UTC
Resolved
Apr 01, 2026, 08:54 AM UTC
Duration
54m
Affected: Documents
Timeline · 8 updates
  1. investigating Apr 01, 2026, 08:00 AM UTC

    We are currently investigating this issue.

  2. identified Apr 01, 2026, 08:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 01, 2026, 08:09 AM UTC

    the issues identified and we are working to minimize the impact.

  4. identified Apr 01, 2026, 08:13 AM UTC

    the issues identified and we are working to minimize the impact.

  5. identified Apr 01, 2026, 08:22 AM UTC

    the issues identified and we are working to minimize the impact.

  6. identified Apr 01, 2026, 08:26 AM UTC

    the issues identified and we are working to minimize the impact.

  7. identified Apr 01, 2026, 08:28 AM UTC

    the issues identified and we are working to minimize the impact.

  8. resolved Apr 01, 2026, 08:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 27, 2026

Dataroom outage

Detected by Pingoru
Mar 27, 2026, 02:37 PM UTC
Resolved
Mar 27, 2026, 02:47 PM UTC
Duration
9m
Affected: Documents
Timeline · 5 updates
  1. investigating Mar 27, 2026, 02:37 PM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Mar 27, 2026, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 27, 2026, 02:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 27, 2026, 02:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 17, 2026

Unable to login to DataRoom

Detected by Pingoru
Feb 17, 2026, 04:29 PM UTC
Resolved
Feb 17, 2026, 05:03 PM UTC
Duration
33m
Affected: User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 3 updates
  1. investigating Feb 17, 2026, 04:29 PM UTC

    We are currently investigating this issue.

  2. identified Feb 17, 2026, 04:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 17, 2026, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 6, 2026

Outage on Ansarada website

Detected by Pingoru
Feb 06, 2026, 03:24 AM UTC
Resolved
Feb 06, 2026, 03:49 AM UTC
Duration
24m
Affected: Ansarada.com websiteeCommerce
Timeline · 4 updates
  1. investigating Feb 06, 2026, 03:24 AM UTC

    We are currently investigating this issue.

  2. identified Feb 06, 2026, 03:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 06, 2026, 03:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2026, 03:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 27, 2026

Unable to invite people to team

Detected by Pingoru
Jan 27, 2026, 05:06 AM UTC
Resolved
Jan 27, 2026, 05:26 AM UTC
Duration
19m
Affected: User Administration
Timeline · 4 updates
  1. investigating Jan 27, 2026, 05:06 AM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2026, 05:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 27, 2026, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2026, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 23, 2025

Unable to upload office documents

Detected by Pingoru
Dec 23, 2025, 03:52 AM UTC
Resolved
Dec 23, 2025, 04:41 AM UTC
Duration
49m
Affected: Documents
Timeline · 4 updates
  1. investigating Dec 23, 2025, 03:52 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 23, 2025, 04:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 23, 2025, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 23, 2025, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2025

Transient issues with archive and bulk downloads

Detected by Pingoru
Dec 11, 2025, 10:59 PM UTC
Resolved
Dec 12, 2025, 12:29 AM UTC
Duration
1h 30m
Affected: Archives / Bulk Downloads
Timeline · 4 updates
  1. investigating Dec 11, 2025, 10:59 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 11, 2025, 10:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 11, 2025, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2025, 12:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 24, 2025

Intermittent Login Issues for Some Users

Detected by Pingoru
Nov 24, 2025, 03:51 PM UTC
Resolved
Nov 24, 2025, 05:04 PM UTC
Duration
1h 12m
Affected: Ansarada Identity
Timeline · 5 updates
  1. investigating Nov 24, 2025, 03:51 PM UTC

    Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.

  2. investigating Nov 24, 2025, 04:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 24, 2025, 04:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 24, 2025, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 24, 2025, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2025

Secure PDF Documents degraded

Detected by Pingoru
Nov 21, 2025, 03:03 AM UTC
Resolved
Nov 21, 2025, 07:40 AM UTC
Duration
4h 37m
Affected: Documents
Timeline · 6 updates
  1. investigating Nov 21, 2025, 03:03 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 21, 2025, 04:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 21, 2025, 05:08 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 21, 2025, 06:46 AM UTC

    We are continuing to investigate this issue.

  5. identified Nov 21, 2025, 07:17 AM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved Nov 21, 2025, 07:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Ansarada platform outage

Detected by Pingoru
Nov 18, 2025, 11:58 AM UTC
Resolved
Nov 18, 2025, 03:28 PM UTC
Duration
3h 30m
Affected: Ansarada.com websiteUser AdministrationHome DashboardDataroom ManagementAnsarada IdentityDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads
Timeline · 12 updates

Read the full incident report →

Major November 6, 2025

Ansarada.com quote page outage in some regions

Detected by Pingoru
Nov 06, 2025, 05:00 PM UTC
Resolved
Nov 06, 2025, 07:01 PM UTC
Duration
2h 1m
Affected: Ansarada.com websiteeCommerce
Timeline · 7 updates
  1. investigating Nov 06, 2025, 05:00 PM UTC

    We are currently investigating an issue affecting the quote page on Ansarada.com in some regions. Other parts of the website remain operational. Our team is working to identify and resolve the problem, and we’ll provide an update within 15 minutes.

  2. identified Nov 06, 2025, 05:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 06, 2025, 05:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 06, 2025, 06:15 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Nov 06, 2025, 06:44 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Nov 06, 2025, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Nov 06, 2025, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025

Degraded Performance on Dash

Detected by Pingoru
Oct 23, 2025, 04:37 AM UTC
Resolved
Oct 23, 2025, 09:51 AM UTC
Duration
5h 13m
Affected: Home Dashboard
Timeline · 5 updates
  1. investigating Oct 23, 2025, 04:37 AM UTC

    Some users are experiencing issues accessing the Dash dashboard due to degraded performance. Our team is investigating the cause and working to restore full functionality as soon as possible.

  2. identified Oct 23, 2025, 04:39 AM UTC

    Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.

  3. identified Oct 23, 2025, 07:41 AM UTC

    Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.

  4. monitoring Oct 23, 2025, 09:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 23, 2025, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025

Quote Page Outage

Detected by Pingoru
Sep 17, 2025, 09:38 AM UTC
Resolved
Sep 17, 2025, 11:21 AM UTC
Duration
1h 42m
Affected: eCommerceDeal Workflow
Timeline · 7 updates
  1. investigating Sep 17, 2025, 09:38 AM UTC

    The Quote page (ansarada.com/quote) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. investigating Sep 17, 2025, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 17, 2025, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Sep 17, 2025, 10:17 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Sep 17, 2025, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Sep 17, 2025, 11:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Sep 17, 2025, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 9, 2025

Ansarada Dash outage

Detected by Pingoru
Sep 09, 2025, 05:49 AM UTC
Resolved
Sep 09, 2025, 07:04 AM UTC
Duration
1h 14m
Affected: Home Dashboard
Timeline · 4 updates
  1. investigating Sep 09, 2025, 05:49 AM UTC

    The Dash (dash.ansarada.com) is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Sep 09, 2025, 05:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 09, 2025, 06:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2025, 07:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 12, 2025

Users Unable to Access Data Room

Detected by Pingoru
Aug 12, 2025, 08:31 AM UTC
Resolved
Aug 12, 2025, 08:49 AM UTC
Duration
17m
Affected: User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk DownloadsOther functionality
Timeline · 4 updates
  1. investigating Aug 12, 2025, 08:31 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 12, 2025, 08:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 12, 2025, 08:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2025, 08:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 2, 2025

DataRoom archive stuck at processing

Detected by Pingoru
Aug 02, 2025, 08:04 AM UTC
Resolved
Aug 02, 2025, 08:37 AM UTC
Duration
33m
Affected: Archives / Bulk Downloads
Timeline · 4 updates
  1. investigating Aug 02, 2025, 08:04 AM UTC

    We are currently investigating this issue.

  2. identified Aug 02, 2025, 08:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 02, 2025, 08:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 02, 2025, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 16, 2025

Users can not login to dataroom

Detected by Pingoru
Jul 16, 2025, 04:29 AM UTC
Resolved
Jul 16, 2025, 06:01 AM UTC
Duration
1h 32m
Affected: User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads
Timeline · 9 updates

Read the full incident report →