Altura incident

Document processing not working

Resolved after 13 minutes, affecting Workflows and Bid Companion, on August 27, 2026.

identified Aug 27, 2026, 08:54 AM UTC

We have identified the issue and are working to fix it!

Started
Aug 27, 2026, 08:54 AM UTC
Resolved
Aug 27, 2026, 09:08 AM UTC
Duration
13m
Detected by Pingoru
Aug 27, 2026, 08:54 AM UTC

Affected components

WorkflowsBid Companion

Update timeline

  1. identified Aug 27, 2026, 08:54 AM UTC

    We have identified the issue and are working to fix it!

  2. resolved Aug 27, 2026, 09:08 AM UTC

    Issue has been fixed and documents are now processing as normal.

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