Resolved after 2 hours 37 minutes, affecting Website and General App and 1 more, on September 22, 2026.
Service has been restored and the platform is operating normally. Users can access the app again. Thank you for your patience.
Affected components
Update timeline
- identified Sep 22, 2026, 07:48 AM UTC
We’re investigating an issue affecting access to the Altura app. Some users may be unable to sign in or use the product. Our team is working to restore service and will provide another update shortly.
- identified Sep 22, 2026, 07:53 AM UTC
We’re investigating an issue affecting access to the Altura app. Some users may be unable to sign in or use the product. Our team is working to restore service and will provide another update shortly.
- identified Sep 22, 2026, 08:12 AM UTC
We’re investigating an issue affecting the Altura platform. Login is working, but users cannot be redirected into the app due to the outage. The app itself is currently unavailable. We’re working to restore service and will share an update shortly.
- monitoring Sep 22, 2026, 09:13 AM UTC
Service has been restored and we are monitoring the platform closely. Users should again be able to access the app. We will provide further updates if needed.
- resolved Sep 22, 2026, 10:25 AM UTC
Service has been restored and the platform is operating normally. Users can access the app again. Thank you for your patience.
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