Is Altura down?
Last checked 3m agoNo incidents right now.
Altura is operational right now. Last checked 3m ago; the most recent incident resolved 21d ago.
Real-time Altura status, recent outages, and incident history: pulled directly from Altura's official status page at status.altura.io every 5 minutes. Pingoru tracks 7 Altura services and has captured 6 incidents in the last 90 days (95.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Altura reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- WorkflowsBid Companion
Timeline · 3 updates
- investigating · Sep 29, 2026, 02:19 PM UTC
Status: Investigating Azure OpenAI service incident in Sweden Central (Azure tracking IDs 7QL5-Z50, 6GL1-QK8 and 2YH0-QL0). Affected components Workflows (Partial outage) Bid Companion (Partial outage)
- monitoring · Sep 29, 2026, 03:06 PM UTC
Status: Monitoring Azure's main incident 7QL5-Z50 is still Active Affected components Workflows (Partial outage) Bid Companion (Partial outage)
- resolved · Sep 30, 2026, 08:24 AM UTC
Status: Resolved ~15:30 UTC: last Azure OpenAI 5xx observed" and "18:42 UTC: Azure marks impact mitigated. Affected components Workflows (Operational) Bid Companion (Operational)
Latest: Status: Resolved ~15:30 UTC: last Azure OpenAI 5xx observed" and "18:42 UTC: Azure marks impact mitigated. Affected components Workflows (Operational) Bid Companion (Operational)
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- Workflows
Timeline · 2 updates
- investigating · Sep 24, 2026, 06:57 AM UTC
Status: Investigating We're investigating an issue affecting Workflows and will share an update shortly. Affected components Workflows (Full outage)
- resolved · Sep 24, 2026, 07:23 AM UTC
Status: Resolved Workflows are working again. Affected components Workflows (Operational)
Latest: Status: Resolved Workflows are working again. Affected components Workflows (Operational)
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- WebsiteGeneral AppWorkflowsBid CompanionSpottingIntegrationsAuthentication
Timeline · 5 updates
- identified · Sep 22, 2026, 07:48 AM UTC
Status: Identified We’re investigating an issue affecting access to the Altura app. Some users may be unable to sign in or use the product. Our team is working to restore service and will provide another update shortly. Affected components Authentication (Partial outage) General App (Full outage)
- identified · Sep 22, 2026, 07:53 AM UTC
Status: Identified We’re investigating an issue affecting access to the Altura app. Some users may be unable to sign in or use the product. Our team is working to restore service and will provide another update shortly. Affected components Integrations (Full outage) General App (Full outage) Bid Companion (Full outage) Workflows (Full outage) Website (Full outage) Spotting (Full outage) Authentication (Full outage)
- identified · Sep 22, 2026, 08:12 AM UTC
Status: Identified We’re investigating an issue affecting the Altura platform. Login is working, but users cannot be redirected into the app due to the outage. The app itself is currently unavailable. We’re working to restore service and will share an update shortly. Affected components Authentication (Operational) Integrations (Full outage) General App (Full outage) Bid Companion (Full outage) Workflows (Full outage) Website (Full outage) Spotting (Full outage)
- monitoring · Sep 22, 2026, 09:13 AM UTC
Status: Monitoring Service has been restored and we are monitoring the platform closely. Users should again be able to access the app. We will provide further updates if needed. Affected components Spotting (Operational) Authentication (Operational) Integrations (Operational) General App (Operational) Bid Companion (Operational) Workflows (Operational) Website (Operational)
- resolved · Sep 22, 2026, 10:25 AM UTC
Status: Resolved Service has been restored and the platform is operating normally. Users can access the app again. Thank you for your patience. Affected components Bid Companion (Operational) Workflows (Operational) Website (Operational) Spotting (Operational) Authentication (Operational) Integrations (Operational) General App (Operational)
Latest: Status: Resolved Service has been restored and the platform is operating normally. Users can access the app again. Thank you for your patience. Affected components Bid Companion (O…
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- WorkflowsBid Companion
Timeline · 14 updates
- investigating · Sep 02, 2026, 08:24 AM UTC
Status: Investigating We're currently investigating a full outage of AI features on the platform. Affected components Workflows (Full outage) Bid Companion (Full outage)
- identified · Sep 02, 2026, 08:40 AM UTC
Status: Identified We've identified the issue and are applying fixes to resolve the outage. Affected components Workflows (Full outage) Bid Companion (Full outage)
- monitoring · Sep 02, 2026, 08:51 AM UTC
Status: Monitoring The outage has been resolved and the AI features work again. We're still monitoring the features to make sure they are fully performant again. Affected components Workflows (Operational) Bid Companion (Operational)
- resolved · Sep 02, 2026, 09:04 AM UTC
Status: Resolved The incident has been resolved. Affected components Workflows (Operational) Bid Companion (Operational)
- resolved · Sep 02, 2026, 09:07 AM UTC
Status: Resolved All systems are operation again. Affected components Workflows (Operational) Bid Companion (Operational)
- identified · Sep 02, 2026, 09:17 AM UTC
Status: Identified The incident reoccurred before the root cause could be completly erradicated. We have identified the issue and the permanent fix will soon be released Affected components Workflows (Full outage) Bid Companion (Full outage)
- monitoring · Sep 02, 2026, 09:45 AM UTC
Status: Monitoring We've deployed the fix and are monitoring systems in case the incident reoccurs Affected components Bid Companion (Operational) Workflows (Operational)
- investigating · Sep 02, 2026, 10:33 AM UTC
Status: Investigating We observed that the performance of the system post hot fix is still degrade. We continue to investigate where the cause of the issue is to identify the quickest path to restore the service completely. Affected components Workflows (Degraded performance) Bid Companion (Degraded performance)
- identified · Sep 02, 2026, 11:40 AM UTC
Status: Identified We are working on a fix to avoid large files for being requeued for processing while they are still being processed. This should provide relief to the situation and allow us to identify next steps to address all root causes Affected components Workflows (Degraded performance) Bid Companion (Degraded performance)
- investigating · Sep 02, 2026, 12:49 PM UTC
Status: Investigating We have restored the service to it's nominal level of performance and identified what triggers the issue. However we still don't have a permanent fix for it. The next incident update should be expected by the end of the day (around 5PM CEST). The request to all customers for now is to not upload large files for processing (for example, excel files with hundreds of thousands of rows). Affected components Workflows (Operational) Bid Companion (Operational)
- identified · Sep 02, 2026, 02:47 PM UTC
Status: Identified We're implementing fixes to prevent processing issues with large files. Due to the complexity of the work, we expect these fixes to be released tomorrow by midday (CEST) The next update can be expected by tomorrow morning. Affected components Bid Companion (Operational) Workflows (Operational)
- identified · Sep 03, 2026, 08:06 AM UTC
Status: Identified We have made several improvements to the stability of the platform and expect 5 more to be completed today. The platform continues to be stable, as long as large files are not submitted for processing. The next incident update should be expected by the end of the day (around 5PM CEST). The request to all customers for now is to not upload large files for processing (for example, excel files with hundreds of thousands of rows). Affected components Workflows (Operational) Bid Companion (Operational)
- identified · Sep 03, 2026, 04:11 PM UTC
Status: Identified The last platform fix to completely resolve this incident is almost complete and we expect it to be done by 12pm CEST tomorrow. The platform continues to be stable, as long as large files are not submitted for processing. The request to all customers for now is to not upload large files for processing (for example, excel files with hundreds of thousands of rows). Affected components Bid Companion (Operational) Workflows (Operational)
- resolved · Sep 04, 2026, 01:08 PM UTC
Status: Resolved Final fixes have been deployed to production and the resulting performance of document processing increase. Now even large files are able to be processed rapidly without blocking other documents. Affected components Workflows (Operational) Bid Companion (Operational)
Latest: Status: Resolved Final fixes have been deployed to production and the resulting performance of document processing increase. Now even large files are able to be processed rapidly w…
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- WorkflowsBid Companion
Timeline · 2 updates
- identified · Aug 27, 2026, 08:54 AM UTC
Status: Identified We have identified the issue and are working to fix it! Affected components Workflows (Partial outage) Bid Companion (Partial outage)
- resolved · Aug 27, 2026, 09:08 AM UTC
Status: Resolved Issue has been fixed and documents are now processing as normal. Affected components Bid Companion (Operational) Workflows (Operational)
Latest: Status: Resolved Issue has been fixed and documents are now processing as normal. Affected components Bid Companion (Operational) Workflows (Operational)
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See the full Altura outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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- Started Sep 29, 2026, 02:19 PM UTC · Resolved Sep 30, 2026, 08:24 AM UTC · 18h 4m
- Workflows restored ResolvedStarted Sep 24, 2026, 06:57 AM UTC · Resolved Sep 24, 2026, 07:23 AM UTC · 26m
- App outage resolved ResolvedStarted Sep 22, 2026, 07:48 AM UTC · Resolved Sep 22, 2026, 10:25 AM UTC · 2h 37m
- AI feature outage ResolvedStarted Sep 02, 2026, 08:24 AM UTC · Resolved Sep 04, 2026, 01:08 PM UTC · 2d 4h
- Document processing not working ResolvedStarted Aug 27, 2026, 08:54 AM UTC · Resolved Aug 27, 2026, 09:08 AM UTC · 13m
- Started Aug 04, 2026, 04:00 PM UTC · Resolved Aug 04, 2026, 06:00 PM UTC · 2h