Altura incident

Bid Companion answers failing(Azure OpenAI degradation, Sweden Central)

Resolved after 18 hours 4 minutes, affecting Workflows and Bid Companion, on September 29, 2026.

resolved Sep 30, 2026, 08:24 AM UTC

~15:30 UTC: last Azure OpenAI 5xx observed" and "18:42 UTC: Azure marks impact mitigated.

Started
Sep 29, 2026, 02:19 PM UTC
Resolved
Sep 30, 2026, 08:24 AM UTC
Duration
18h 4m
Detected by Pingoru
Sep 29, 2026, 02:19 PM UTC

Affected components

WorkflowsBid Companion

Update timeline

  1. investigating Sep 29, 2026, 02:19 PM UTC

    Azure OpenAI service incident in Sweden Central (Azure tracking IDs 7QL5-Z50, 6GL1-QK8 and 2YH0-QL0).

  2. monitoring Sep 29, 2026, 03:06 PM UTC

    Azure's main incident 7QL5-Z50 is still Active

  3. resolved Sep 30, 2026, 08:24 AM UTC

    ~15:30 UTC: last Azure OpenAI 5xx observed" and "18:42 UTC: Azure marks impact mitigated.

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