Altapay experienced a minor incident on June 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 28, 2026, 05:30 PM UTC
Type: Incident Duration: 1 hour and 18 minutes Affected Components: Processing Jun 28, 17:30:06 GMT+0 - Investigating - We have identified high response time with our Shopify Integration. Payments with other eCommerce Platforms or direct API integrations are not affected. We are investigating the issue. Jun 28, 18:17:34 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 28, 18:48:25 GMT+0 - Resolved - This incident has been resolved.