Altapay incident

Visual update to the AltaPay Merchant Interface

Minor Resolved View vendor source →

Altapay experienced a minor incident on August 31, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 11:00 AM UTC
Resolved
Aug 31, 2026, 11:00 AM UTC
Duration
—
Detected by Pingoru
Aug 31, 2026, 11:00 AM UTC

Update timeline

  1. resolved Aug 31, 2026, 11:00 AM UTC

    Type: Maintenance Duration: 1 hour Affected Components: Search service Aug 27, 08:10:05 GMT+0 - Identified - As part of our ongoing efforts to improve our products and deliver a better user experience, we are completely updating the look and feel of the AltaPay Merchant Interface. While the portal will soon feature a fresh, modernized design, **please rest assured that there is zero impact on your day-to-day operations or technical setup.** Here is what you need to know: * **No Action Required:** You do not need to perform any migrations, update settings, or reconfigure your account. * **Data & Functionality:** While visual representations may have a new style, all existing reporting data, tools, and workflows will remain fully available to you. * **User Access:** Your existing login credentials, permissions, and team access will stay exactly the same. * **APIs & Integrations:** All technical connections, payment pathways, and API endpoints will continue to operate without interruption. * **Agreements:** Your commercial terms, fee structures, and existing contracts remain completely unchanged. This update is purely a visual enhancement designed to provide you with a cleaner, more intuitive interface. Aug 31, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 31, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully