Altapay experienced a minor incident on October 15, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 15, 2025, 10:01 PM UTC
Type: Maintenance Duration: 3 hours Affected Components: Search service, Processing Sep 29, 13:26:48 GMT+0 - Identified - The maintenance window has been rescheduled Original date was 1/10 New date is 16/10 Oct 8, 22:01:00 GMT+0 - Identified - As part of our commitment to providing a smooth and seamless payment experience, AltaPay will be conducting stress tests on our Payment Processing services. These tests are essential to ensure our systems are fully prepared to handle peak traffic, not only for Black Friday but for all high-demand periods. During the tests, there may be two brief interruptions of up to 5 minutes each as we assess and reinforce system stability and performance under high load conditions. Thank you for your patience and understanding as we work to enhance the reliability and resilience of our services. For any questions, please don’t hesitate to reach out to AltaPay Support. Oct 15, 22:01:01 GMT+0 - Identified - Maintenance is now in progress Oct 16, 01:01:00 GMT+0 - Completed - Maintenance has completed successfully