Altapay experienced a minor incident on October 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 29, 2025, 11:01 PM UTC
Type: Maintenance Duration: 1 hour and 37 minutes Affected Components: Search service, Processing Oct 29, 23:01:00 GMT+0 - Identified - As part of our commitment to providing a smooth and seamless payment experience, AltaPay will be conducting stress tests on our Payment Processing services. These tests are essential to ensure our systems are fully prepared to handle peak traffic, not only for Black Friday but for all high-demand periods. During the tests, there may be two brief interruptions of up to 5 minutes each as we assess and reinforce system stability and performance under high load conditions. Thank you for your patience and understanding as we work to enhance the reliability and resilience of our services. For any questions, please don’t hesitate to reach out to AltaPay Support. Oct 29, 23:01:01 GMT+0 - Identified - Maintenance is now in progress Oct 30, 00:38:25 GMT+0 - Completed - Maintenance has completed successfully.