Data Ingest Delay
Timeline · 2 updates
- identified Apr 23, 2026, 01:08 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 23, 2026, 03:49 PM UTC
This incident has been resolved.
There were 4 AlsoEnergy outages since February 4, 2026 totaling 100h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating delays with some LGate modems.
This incident has been resolved.
Some customers may experience a delay with their modem heartbeats.
This incident has been resolved.
We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.
This incident has been resolved.
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