Data Ingest Delay
Affected: Data Ingest
Timeline · 2 updates
- identified Apr 23, 2026, 01:08 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 23, 2026, 03:49 PM UTC
This incident has been resolved.
AlsoEnergy Outage History
AlsoEnergy is up right nowThere were 4 AlsoEnergy outages since February 4, 2026 totaling 100h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
LGate modem data delay
Affected: LGate
Timeline · 2 updates
- investigating Apr 17, 2026, 09:09 PM UTC
We are investigating delays with some LGate modems.
- resolved Apr 20, 2026, 09:17 PM UTC
This incident has been resolved.
Modem Heartbeat Delay
Affected: Modem Heartbeats non-VPN-cloudModem heartbeats - Cloud
Timeline · 2 updates
- investigating Mar 13, 2026, 03:56 PM UTC
Some customers may experience a delay with their modem heartbeats.
- resolved Mar 13, 2026, 10:56 PM UTC
This incident has been resolved.
Data Delay from CatM Meters
Affected: CatM Meter
Timeline · 2 updates
- identified Feb 04, 2026, 08:43 PM UTC
We are currently working on resolving the data delay with our CatM Meters. We thank you for your patience as we work to resolve this issue.
- resolved Feb 05, 2026, 02:59 PM UTC
This incident has been resolved.
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