AlsoEnergy incident
Data Ingestion Impacted Due to Outage at Cloud Service Provider
Resolved after 2 days 5 hours, affecting Data Ingest and Data Ingests, on October 20, 2025.
We are continuing to process through the large backlog of data caused by the AWS outage. Some customers may experience data delays up to several hours until we finish processing the entirety of the data.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:31 AM UTC
Data Ingestion is currently severely impacted due to regional outages at AWS. We are closely monitoring the situation and will provide updates as we learn more.
- investigating Oct 20, 2025, 01:22 PM UTC
Critical AWS services required for data ingestion to function are still down. We continue to monitor this outage and will provide update as we learn more.
- identified Oct 20, 2025, 07:21 PM UTC
Data ingest continues to be critically impacted. However, we are seeing initial signs of recovery of critical AWS services. We appreciate everyone's patience as we continue to navigate this global outage.
- monitoring Oct 20, 2025, 09:00 PM UTC
Data ingest has begun recovery. We are now processing through the significant backlog of data.
- monitoring Oct 21, 2025, 07:26 AM UTC
We are continuing to process through the large backlog of data caused by the AWS outage. Some customers may experience data delays up to several hours until we finish processing the entirety of the data.
- resolved Oct 22, 2025, 01:43 PM UTC
This incident has been resolved.
Your product runs on more than AlsoEnergy
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services