AlsoEnergy incident

We are currently experiencing connectivity issues with PowerTrack

Major Resolved View vendor source →

AlsoEnergy experienced a major incident on May 5, 2026 affecting User Interface (HTML) and Data Ingest, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 07:26 AM UTC
Resolved
May 05, 2026, 01:27 PM UTC
Duration
6h 1m
Detected by Pingoru
May 05, 2026, 07:26 AM UTC

Affected components

User Interface (HTML)Data Ingest

Update timeline

  1. investigating May 05, 2026, 07:26 AM UTC

    We are currently investigating this issue.

  2. monitoring May 05, 2026, 07:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 05, 2026, 10:58 AM UTC

    PowerTrack connectivity has been restored. Data ingestion for some sites is still catching up and may show a short delay.

  4. monitoring May 05, 2026, 11:01 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 05, 2026, 01:27 PM UTC

    This incident has been resolved.