AlsoEnergy experienced a major incident on September 11, 2025 affecting User Interface, lasting 11h 19m. The incident has been resolved; the full update timeline is below.
Affected components
User Interface
Update timeline
- investigating Sep 11, 2025, 10:44 PM UTC
We are investigating user reports of login problems
- monitoring Sep 12, 2025, 06:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 10:04 AM UTC
This incident has been resolved.