AlsoEnergy experienced a minor incident on September 21, 2025 affecting Campbell Scientific Data Ingest and PMCE Ingest, lasting 21h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Campbell Scientific Data IngestPMCE Ingest
Update timeline
- investigating Sep 21, 2025, 02:32 PM UTC
We are experiencing data ingest delays in the EU regions. We are currently investigating the issue and will provide updates soon.
- identified Sep 21, 2025, 03:34 PM UTC
We identified the issue and implemented the fix into our data ingest infrastructure. We are now monitoring the situation and expect the data backlog to be fully resolved shortly.
- monitoring Sep 21, 2025, 03:35 PM UTC
We identified the issue and implemented the fix into our data ingest infrastructure. We are now monitoring the situation and expect the data backlog to be fully resolved shortly.
- resolved Sep 22, 2025, 11:50 AM UTC
This incident has been resolved.