AlienVault incident

Cloud Connectors events delay

Major Resolved View vendor source →

AlienVault experienced a major incident on May 28, 2025 affecting USM Anywhere Service, lasting 12h 14m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 07:51 PM UTC
Resolved
May 29, 2025, 08:06 AM UTC
Duration
12h 14m
Detected by Pingoru
May 28, 2025, 07:51 PM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating May 28, 2025, 07:52 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2025, 09:50 PM UTC

    A fix has been implemented; we are monitoring reduction in lag and events coming into service.

  3. resolved May 29, 2025, 08:06 AM UTC

    This incident has been resolved.