AlienVault incident

Service Alert: Delayed Alarm Synchronization

Notice Resolved View vendor source →

AlienVault experienced a notice incident on February 26, 2026 affecting USM Anywhere Service, lasting 10h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 09:26 PM UTC
Resolved
Feb 27, 2026, 07:46 AM UTC
Duration
10h 19m
Detected by Pingoru
Feb 26, 2026, 09:26 PM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating Feb 26, 2026, 09:26 PM UTC

    We are experiencing a technical hurdle that is preventing our analysts from updating alarm statuses in real-time across multiple instances. Active threat monitoring remains unaffected; however, the visibility of these updates in your portal may be temporarily delayed. Our engineering team is currently working on it.

  2. identified Feb 27, 2026, 12:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 27, 2026, 12:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 27, 2026, 07:46 AM UTC

    System are working fine now