AlienVault incident

USM Anywhere Password Reset Issue - Cause Identified

Major Resolved View vendor source →

AlienVault experienced a major incident on February 19, 2026 affecting USM Anywhere Service, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 05:24 PM UTC
Resolved
Feb 23, 2026, 03:34 PM UTC
Duration
3d 22h
Detected by Pingoru
Feb 19, 2026, 05:24 PM UTC

Affected components

USM Anywhere Service

Update timeline

  1. identified Feb 19, 2026, 05:24 PM UTC

    We have identified the cause of the issue with the USM Anywhere service. The service will be updated shortly to resolve the issue. Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

  2. monitoring Feb 19, 2026, 07:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 23, 2026, 03:34 PM UTC

    This incident has been resolved.