AlienVault incident

Events delayed for customers located in us-east-1 region

Critical Resolved View vendor source →

AlienVault experienced a critical incident on June 1, 2025 affecting USM Anywhere Service, lasting 8h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2025, 11:15 AM UTC
Resolved
Jun 01, 2025, 07:43 PM UTC
Duration
8h 27m
Detected by Pingoru
Jun 01, 2025, 11:15 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating Jun 01, 2025, 11:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 01, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2025, 07:43 PM UTC

    This incident has been resolved.