AlienVault experienced a minor incident on June 11, 2025 affecting USM Anywhere Service, lasting 9h 39m. The incident has been resolved; the full update timeline is below.
Affected components
USM Anywhere Service
Update timeline
- investigating Jun 11, 2025, 12:12 AM UTC
We are aware of a potential issue with Events not showing up in the UI that may be impacting your services in {EU West Region}. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
- monitoring Jun 11, 2025, 06:58 AM UTC
The problem has been identified and fixed. The service is processing the cached data, the resources were increased to process it faster
- resolved Jun 11, 2025, 09:52 AM UTC
All the cached data has been processed, everything is working fine