AlienVault incident

Events delayed for customers located in eu-west-2 region

Critical Resolved View vendor source →

AlienVault experienced a critical incident on June 19, 2025 affecting USM Anywhere Service, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 10:50 AM UTC
Resolved
Jun 19, 2025, 01:03 PM UTC
Duration
2h 13m
Detected by Pingoru
Jun 19, 2025, 10:50 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. identified Jun 19, 2025, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 19, 2025, 11:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 01:03 PM UTC

    This incident has been resolved.