AlertSite incident

Alertsite Reports Section Issue

Minor Resolved View vendor source →

AlertSite experienced a minor incident on August 7, 2025 affecting REST API - ReportsAPI, lasting 13d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 08:28 AM UTC
Resolved
Aug 20, 2025, 10:14 AM UTC
Duration
13d 1h
Detected by Pingoru
Aug 07, 2025, 08:28 AM UTC

Affected components

REST API - ReportsAPI

Update timeline

  1. investigating Aug 07, 2025, 08:28 AM UTC

    Dear Users, Please be informed that we are currently observing an issue with one of the columns in the Alertsite reports section where some of the report data is not getting populated. Our team is actively working on resolving this, and we will keep you updated as soon as the issue is fixed. Thank you for your patience and understanding.

  2. resolved Aug 20, 2025, 10:14 AM UTC

    The issue with missing data in the Alertsite reports column has now been fixed. All report data is populating correctly. Thank you for your patience.