AlertSite incident

Dashboard Data Display Delay – Under Investigation

Major Resolved View vendor source →

AlertSite experienced a major incident on September 11, 2025 affecting UXM Dashboard, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 07:33 AM UTC
Resolved
Sep 13, 2025, 08:14 AM UTC
Duration
2d
Detected by Pingoru
Sep 11, 2025, 07:33 AM UTC

Affected components

UXM Dashboard

Update timeline

  1. investigating Sep 11, 2025, 07:33 AM UTC

    Hi All, Please be informed that we have observed a delay in data display on the dashboard. Our team is actively working to resolve this issue. We appreciate your patience and will share the next update as soon as possible. Thank you for your understanding.

  2. resolved Sep 13, 2025, 08:14 AM UTC

    The issue causing delays in data display on the dashboard has been identified and resolved. Data is now updating in real time as expected. We will continue to monitor the system to ensure stability. Thank you for your patience and understanding.