AlertSite incident

Toronto, Ontario- Monitoring Location Outage

Critical Resolved View vendor source →

AlertSite experienced a critical incident on September 15, 2025 affecting Toronto, Ontario, lasting 9h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 09:43 AM UTC
Resolved
Sep 15, 2025, 07:26 PM UTC
Duration
9h 43m
Detected by Pingoru
Sep 15, 2025, 09:43 AM UTC

Affected components

Toronto, Ontario

Update timeline

  1. investigating Sep 15, 2025, 09:43 AM UTC

    We are experiencing an outage with our monitoring nodes in Toronto, Ontario. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

  2. resolved Sep 15, 2025, 07:26 PM UTC

    We have resolved the issue that was causing outage with our monitoring nodes in Toronto, Ontario It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.