Akeneo experienced a notice incident on January 8, 2025 affecting UI and REST API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
UIREST API
Update timeline
- resolved Jan 08, 2025, 05:31 PM UTC
We have identified an issue affecting customers in the Europe and US regions, where jobs were stuck in a "queued" status. This incident impacted jobs created between 3:15 PM GMT and 3:34 PM GMT. As a workaround, affected jobs can be relaunched to ensure processing. We sincerely apologize for the inconvenience caused and appreciate your patience as we address this issue.