Akeneo incident
Duplicate rules might appear in the rule engine after execution
Notice Vendor's status page →
Resolved after 6 hours 8 minutes, affecting UI and REST API, on October 13, 2025.
A fix has been implemented to remove the duplicate rules. We are now monitoring the results.
Affected components
UIREST API
Update timeline
- investigating Oct 13, 2025, 01:58 PM UTC
Our technical team is currently investigating the issue and is currently working to mitigate and fix the behavior. Meanwhile, avoid manually launching the rules.
- identified Oct 13, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2025, 06:33 PM UTC
A fix has been implemented to remove the duplicate rules. We are now monitoring the results.
- resolved Oct 13, 2025, 08:07 PM UTC
The incident has been resolved.
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