Akeneo incident

Partial outage affecting Workflows settings page, homepage widgets & workflow start (enable)

Major Resolved View vendor source →

Akeneo experienced a major incident on October 21, 2025 affecting UI, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:18 PM UTC
Resolved
Oct 21, 2025, 02:53 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 21, 2025, 01:18 PM UTC

Affected components

UI

Update timeline

  1. identified Oct 21, 2025, 01:18 PM UTC

    The issue has been identified, and a fix will be deployed shortly. Thank you for your patience and understanding.

  2. identified Oct 21, 2025, 02:24 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 21, 2025, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 21, 2025, 02:53 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2025, 02:53 PM UTC

    This incident has been resolved.