Akeneo experienced a minor incident on November 10, 2025 affecting UI, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
UI
Update timeline
- investigating Nov 10, 2025, 04:04 PM UTC
We are currently investigating an issue that's affecting the display of data in the PIM without data loss, it's impacting our customers in Europe-west-3 (Germany).
- identified Nov 10, 2025, 04:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 10, 2025, 04:55 PM UTC
A mitigation has been implemented and we are monitoring the results.
- resolved Nov 10, 2025, 05:56 PM UTC
The incident has been resolved.