Akeneo experienced a minor incident on January 14, 2026 affecting UI and REST API, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2026, 09:02 AM UTC
We are currently investigating an issue where the Proposal tab is not displayed in the Activity menu. While we are working to resolve this issue, you can access the Proposal page via this URL: https://your-pim-url.cloud.akeneo.com/#/proposal/. We will provide an update once the fix is live and access has been fully restored. Thank you for your patience and understanding.
- identified Jan 14, 2026, 09:13 AM UTC
The root cause of this issue has been identified, and we are working on a fix. We will inform you when it is live and access to Proposals has been fully restored. Contrary to our previous message, Growth Edition is not impacted by this issue.
- resolved Jan 14, 2026, 11:44 AM UTC
The issue has been fully resolved, and the Proposal tab is now properly displayed in the Activity menu.