Akeneo incident

Proposal tab not displayed in Activity Menu

Resolved after 2 hours 42 minutes, affecting UI and REST API, on January 14, 2026.

resolved Jan 14, 2026, 11:44 AM UTC

The issue has been fully resolved, and the Proposal tab is now properly displayed in the Activity menu.

Started
Jan 14, 2026, 09:02 AM UTC
Resolved
Jan 14, 2026, 11:44 AM UTC
Duration
2h 42m
Detected by Pingoru
Jan 14, 2026, 09:02 AM UTC

Affected components

UIREST API

Update timeline

  1. investigating Jan 14, 2026, 09:02 AM UTC

    We are currently investigating an issue where the Proposal tab is not displayed in the Activity menu. While we are working to resolve this issue, you can access the Proposal page via this URL: https://your-pim-url.cloud.akeneo.com/#/proposal/. We will provide an update once the fix is live and access has been fully restored. Thank you for your patience and understanding.

  2. identified Jan 14, 2026, 09:13 AM UTC

    The root cause of this issue has been identified, and we are working on a fix. We will inform you when it is live and access to Proposals has been fully restored. Contrary to our previous message, Growth Edition is not impacted by this issue.

  3. resolved Jan 14, 2026, 11:44 AM UTC

    The issue has been fully resolved, and the Proposal tab is now properly displayed in the Activity menu.

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