Resolved after 5 hours 59 minutes, affecting UI and REST API, on January 14, 2026.
We have identified an issue with our versioning feature, where PIM updates may fail or experience slowdowns since 10 AM CET. This issue impacts approximately 5% of instances within our customer base. We are currently fixing the issue, and will keep you informed when the fix is live. Thank you for your patience.
Affected components
Update timeline
- identified Jan 14, 2026, 11:37 AM UTC
We have identified an issue with our versioning feature, where PIM updates may fail or experience slowdowns since 10 AM CET. This issue impacts approximately 5% of instances within our customer base. We are currently fixing the issue, and will keep you informed when the fix is live. Thank you for your patience.
- resolved Jan 14, 2026, 05:36 PM UTC
The incident has been resolved, and all instances are now running as expected.
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