Resolved after 3 hours 32 minutes, affecting UI and REST API, on August 1, 2025.
The root cause of this issue was identified, and a fix was deployed. After monitoring the situation, the issue has now been confirmed as resolved.
Affected components
Update timeline
- investigating Aug 01, 2025, 04:41 PM UTC
We are currently investigating an issue causing degraded performance and failures in approximately 4% of import and export jobs. Our engineering team is actively working to identify the root cause and implement a fix. A mitigation has been implemented to reduce the impact while the full resolution is in progress.
- resolved Aug 01, 2025, 08:13 PM UTC
The root cause of this issue was identified, and a fix was deployed. After monitoring the situation, the issue has now been confirmed as resolved.
Your product runs on more than Akeneo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services