Akeneo incident
August 6, 2025 - Assets Export Returning Incomplete Data
Resolved on August 7, 2025, affecting UI.
From 14:04 CET to 22:00 CET, the assets export feature was incorrectly limited, returning a maximum of ten assets instead of the complete dataset. This was due to a pagination issue introduced in a recent update. The problem has since been resolved, and the service is now fully operational. Important Information for Affected Users As a side effect of reverting the recent update, any export profiles that were created or updated during the incident period (14:04 CET - 22:00 CET) contain an extra fiters field in their configuration. This prevents these specific profiles from being launched or edited, resulting in a 400 error. To resolve this, please create a new export profile to resume normal operations. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- resolved Aug 07, 2025, 07:53 AM UTC
From 14:04 CET to 22:00 CET, the assets export feature was incorrectly limited, returning a maximum of ten assets instead of the complete dataset. This was due to a pagination issue introduced in a recent update. The problem has since been resolved, and the service is now fully operational. Important Information for Affected Users As a side effect of reverting the recent update, any export profiles that were created or updated during the incident period (14:04 CET - 22:00 CET) contain an extra fiters field in their configuration. This prevents these specific profiles from being launched or edited, resulting in a 400 error. To resolve this, please create a new export profile to resume normal operations. We apologize for any inconvenience this may have caused.
Your product runs on more than Akeneo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services