Akeneo incident
New SSH key updates are not propagated to distribution.akeneo.com
Minor Vendor's status page →
Resolved after 4 hours 37 minutes, on September 18, 2025.
The problem has been identified and now solved. It was caused by invalid data preventing the access update.
Update timeline
- investigating Sep 18, 2025, 04:53 PM UTC
The new ssh key accesses granted from the Portal to access the source code (PIM, connectors) on distribution.akeneo.com are not applied. The issue is under investigation. We advise all customers to use the ssh keys added before the 28th august in order to fetch the content of the repositories.
- resolved Sep 18, 2025, 09:31 PM UTC
The problem has been identified and now solved. It was caused by invalid data preventing the access update.
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