Resolved after 3 hours 10 minutes, on November 1, 2026.
The issue causing service disruption has been identified and mitigation actions have been successfully implemented. Service stability has significantly improved, and the affected LLM endpoint is recovering. At this time, services are operating normally, and we continue to closely monitor the environment to ensure stability and prevent any recurrence.
Update timeline
- investigating Nov 01, 2026, 02:50 AM UTC
We are currently experiencing service disruption due to issues with the underlying LLM endpoint. As a result, users may encounter increased response times, intermittent failures, or errors when interacting with Aisera services. Our engineering team is actively investigating the issue and working with the relevant providers to restore normal service as quickly as possible.
- resolved Nov 01, 2026, 06:00 AM UTC
The service disruption has now been mitigated , and Aisera services have been restored across all impacted clusters. Service functionality is currently operating normally. we continue to closely monitor the environment to ensure stability and prevent any recurrence.
- monitoring Nov 01, 2026, 06:00 AM UTC
The issue causing service disruption has been identified and mitigation actions have been successfully implemented. Service stability has significantly improved, and the affected LLM endpoint is recovering. At this time, services are operating normally, and we continue to closely monitor the environment to ensure stability and prevent any recurrence.
Your product runs on more than AiSera
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services