AiSera incident

Chatbot service is degraded on Azure Americas

Minor Resolved View vendor source →

AiSera experienced a minor incident on September 9, 2026, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 05:00 PM UTC
Resolved
Sep 09, 2026, 06:40 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 09, 2026, 05:00 PM UTC

Update timeline

  1. resolved Sep 09, 2026, 06:40 PM UTC

    Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through monitoring. We apologize for the disruption and thank you for your patience.