Is AiSera down?
Last checked just nowNo incidents right now.
AiSera is operational right now. Last checked just now; the most recent incident resolved 8d ago.
Real-time AiSera status, recent outages, and incident history: pulled directly from AiSera's official status page at status.aisera.com every 5 minutes. Pingoru tracks 6 AiSera services and has captured 28 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment AiSera reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 19, 2026, 08:40 PM UTC
We are currently seeing degraded performance on our platform. End users may experience latency when receiving responses from the backend chatbot services, and there may be a delay when logging into the admin portal. Our team is actively investigating and working to restore normal performance. We will share an update as soon as we have more information.
Latest: We are currently seeing degraded performance on our platform. End users may experience latency when receiving responses from the backend chatbot services, and there may be a delay …
-
-
Timeline · 2 updates
- investigating · Sep 26, 2026, 04:30 AM UTC
We are currently experiencing slower than normal response times for chatbot interactions and the Admin UI. Our team is actively investigating and working to restore optimal performance. Thank you for your patience.
- resolved · Sep 27, 2026, 02:23 AM UTC
The issue has been resolved ad services are now operating normally. We apologize for any inconvenience and appreciate your patience.
Latest: The issue has been resolved ad services are now operating normally. We apologize for any inconvenience and appreciate your patience.
-
-
Timeline · 1 update
- resolved · Sep 09, 2026, 06:40 PM UTC
Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through monitoring. We apologize for the disruption and thank you for your patience.
Latest: Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through monitoring. We apologiz…
-
-
Timeline · 1 update
- resolved · Aug 25, 2026, 03:51 AM UTC
Incident currently resolved.
Latest: Incident currently resolved.
-
-
Timeline · 3 updates
- investigating · Aug 17, 2026, 05:00 PM UTC
Users on Slack , Teams , and Webex channels may experience delayed responses from the backend chatbot servers in the AWS Prod0 cluster. This is being actively investigated with the highest priority.
- monitoring · Aug 18, 2026, 08:22 AM UTC
The fix has been implemented and we are monitoring the results.
- resolved · Aug 18, 2026, 03:07 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
-
Incident record
Since April 2026 · Site24X7 Statusiq · 6 components checked every 5 minutesThe longest incident in the last year, Degraded performance in Aisera Deployment Group2 (Americas) on August 17, 2026, ran for 22 hours. 60 maintenance windows announced in the same period.
Latest incidents
- Intermittent issues with our services
We are currently seeing degraded performance on our platform. End users may experience latency when receiving responses from the backend chatbot services, and…
- Degraded performance in Aisera Deployment Group2 (Americas)
We are currently experiencing slower than normal response times for chatbot interactions and the Admin UI. Our team is actively investigating and working to…
- Chatbot service is degraded on Azure Americas
Chatbot service in Azure Americas has been restored. Webchat and other affected channels are operating normally, and we have confirmed full recovery through…
- Started Oct 19, 2026, 06:48 PM UTC · Resolved Oct 19, 2026, 08:40 PM UTC · 1h 52m
- Started Sep 26, 2026, 04:30 AM UTC · Resolved Sep 27, 2026, 02:23 AM UTC · 21h 53m
- Started Sep 09, 2026, 05:00 PM UTC · Resolved Sep 09, 2026, 06:40 PM UTC · 1h 40m
- Group 4 environment is down ResolvedStarted Aug 25, 2026, 03:00 AM UTC · Resolved Aug 25, 2026, 03:51 AM UTC · 51m
- Started Aug 17, 2026, 05:00 PM UTC · Resolved Aug 18, 2026, 03:07 PM UTC · 22h 7m